Help

Customer service

Do you have doubts? If you need help booking a rental car in Europcar Colombia, let us help you.

• From the online chat you will find in the lower right corner.
• To the phones:
• From Colombia: +57 601 5800247
• From other countries: (1-877) 704 9690
• From WhatsApp at: +52 (744) 505 9794
• To the following emails:
• For quotes, reservations and / or date changes: [email protected]
• For complaints and suggestions: [email protected]

Payment methods

Credit card and cash:

• With Europcar Colombia you can pay your car rental in cash as long as you have previously left a credit card under guarantee as a precaution in case of accident.